
COVID-19 has demonstrated the importance of digital readiness, allowing business and life to go on as much as possible during pandemics. Building the infrastructure necessary to support a digitized world and keeping up with the latest technology will be essential for any business or stay competitive in a post-COVID19 world and take an inclusive and people-centered approach to technology governance.
An estimated 200 million people will lose their jobs due to COVID-19. And the financial burden often falls on the weakest in society. Digitization and pandemics have accelerated the transformation of employment for people. Most vulnerable is the problem in all industries and countries, which deserves attention and a timely and people-centered solution.
COVID-19 has turned online shopping from a pleasant one to a must-do around the world. Some bars in Beijing even continue to offer happy hours through online ordering and delivery. A robust logistics system must support online shopping. Many delivery companies and restaurants in the U.S. and China are introducing contactless delivery services, where goods are picked up and dropped off at a specific location rather than by or in the hands of someone. Robot deliveries. Before robot delivery services become established, however, delivery companies must create clear protocols to ensure the hygienic status of the products delivered.
Cash could transmit the virus, which is why central banks in China, the U.S., and South Korea have taken various measures to ensure banknotes are clean before they go into circulation—recommended payment method to prevent the spread of COVID-19. Digital payments enable people to make purchases and payments online for goods, services, and even utilities and get monetary funds faster. There are more than 1.7 billion people without a bank account who cannot easily access digital payments. The avail



